Terms of Service
Using Our Website
- All content, images, and designs are property of Elizabeth Sagun Urban Mart and may not be used without permission.
- Our product listings, prices, and promotions may change without notice. We strive for accuracy but cannot guarantee the availability of every item at all times.
- By placing an order, you confirm that all information provided is accurate and complete.
Ordering & Payment
- Order confirmation will be sent after your purchase is received. We may contact you to verify details and ensure your satisfaction before finalizing delivery.
- Payment must be completed within the specified time frame upon receiving your payment link. Orders not paid within 24 hours may be cancelled automatically.
- We accept GCash, bank transfers, credit/debit cards, and cash on delivery (for select items and locations).
Delivery & Assembly
- Delivery schedules and service areas are subject to change. Our team will confirm the date and time with you after your order is processed.
- Optional assembly services are available on request for select items.
Returns, Refunds & Exchanges
Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.
Customer Care
- We are committed to providing excellent service. If you have questions, concerns, or feedback, please contact us any time.
- We reserve the right to refuse service, cancel orders, or restrict access to our website for any reason deemed necessary to protect our business or customers.
Privacy & Security
Please see our Privacy Policy to understand how we safeguard your personal information.
Updates to Terms
We may revise these Terms of Service from time to time. Updates will be posted on this page and will take effect immediately upon publication.
Contact Us
For questions regarding these Terms, please reach out to us:
Email: contact@elizabethsagunmart.com
Phone: +63 945 890 6472
Address: #32 Aglipay Street, Barangay Poblacion, City of Muntinlupa, NCR, Philippines
Thank you for shopping with Elizabeth Sagun Urban Mart. We appreciate your trust and look forward to serving you!